Privacy Policy

TMC Community Capital (“TMC Community Capital,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our programs, apply for services, attend our events, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address
Business information
Financial or loan-related information
Demographic information when required for program reporting
Any information submitted through forms, applications, surveys, or event registrations

Technical & Website Information

When you use our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Referral source
Website usage and interaction data
Cookies and analytics information

How We Use Information

We use collected information to:

Process loan inquiries and applications
Provide services, resources, and support
Communicate about programs, events, and updates
Respond to inquiries and requests
Improve our website, programs, and user experience
Conduct reporting and impact measurement
Maintain security and prevent fraud
Comply with legal, regulatory, and funding requirements

We may also use information to send newsletters, marketing communications, and event invitations. You may unsubscribe from marketing emails at any time.

Cookies & Analytics

Our website may use cookies and third-party analytics tools to understand how visitors interact with our site and improve functionality.

Cookies help us:

Understand website traffic and engagement
Improve website performance
Remember user preferences
Support marketing and outreach efforts

You may disable cookies through your browser settings; however, some website functionality may be affected.

Information Sharing

We do not sell your personal information.

We may share information with:

Service providers and technology platforms supporting our operations
Funding partners, community partners, or technical assistance providers when necessary to administer programs
Event or program partners when relevant to participation
Government agencies or regulators when required by law
Third-party vendors assisting with communications, analytics, payment processing, or application systems

Any information shared is limited to what is necessary to support operations, services, compliance, or program delivery.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss.

While we work to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, resources, or partner organizations. TMC Community Capital is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices & Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Limit certain uses of your information

To make a request, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws regarding access to, deletion of, or information about how your data is used.

TMC Community Capital does not sell personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.